Store Policies
Returns and Refunds: No returns are accepted on plants.
Sustainability: At The Secret Garden Nursery, we are committed to offering eco-friendly and sustainable products. We encourage customers to recycle plant pots and compost plant waste.
Shipping Policy
Despatch Days: We despatch plants on Mondays to avoid weekend delays.
Courier Companies: We partner with the The Courier Guy courier company to ensure timely and safe delivery of your plants.
Shipping Zones: We currently ship nationwide, within South Africa. Unfortunately, we do not ship internationally at this time.
Packaging: We take great care in packaging your plants to withstand transit. Each plant is securely packaged to minimize any potential damage.
Tracking details: Tracking details of your order, will be sent via e-mail, once the order has been dispatched.
Refund Policy
No returns are accepted on plants.
Processing Time
Processing Time: 3-5 business days
